Register with Aetna Navigator
 

Current Aetna plan members can register at Aetna Navigator.

As part of the registration process, you will be asked to create a user name, password and security phrase.

Interested Perspective members are invited to sample the Aetna Navigator website by clicking on Take the tour!

Aetna Navigator

Aetna’s secure, member-only website.

Available to current Aetna members only, Aetna Navigator™ is an online resource for personalized benefits and health information.

When you register with Aetna Navigator, you can go online to take care of personal benefits business, get up-to-date health and wellness information, and so much more.

Here’s what you’ll find:

Your own home page, with:

  • Personalized benefits information
  • A list of covered family members
  • A link to DocFind®, the online provider directory

Self-service features that let you:

  • Look up benefits information, including a summary of medical plan benefits, family members covered under the plan, and the care management, wellness and health improvement programs included under the plan.
  • Check on your claims, find out about payments and view Explanation of Benefits (EOB) statements.
  • Use self-service features to request a replacement ID card, print a claim form or make changes to personal information such as email and regular mailing addresses.
  • Email Member Services to get answers to benefits questions.

Member Services online:
. . . via email from Aetna Navigator. Get help with benefit questions, request ID cards and make changes to your personal and family information.

Consumer tools such as:
Cost of Care tools that give you the estimated average costs of surgical procedures, office visits, diagnostic tests and vaccines, and diseases and conditions in your area.

A direct link to DocFind . . .
. . . the online provider directory you can use to select a doctor in your area.