Contact Us
By telephone or online.
For answers and information about the Aetna EPN Plan and other Aetna programs and services, call Member Services toll free at 1-888-744-2537.
Once you’re an Aetna member, you’ll also be able to email Member Services from Aetna Navigator™ after you register at the site.
(Go to Aetna Navigator )
A few words from other Verizon employees. “Jessica helped me with many things during our call. I was new to the plan and she was very patient and helpful. She took the time to explain the complete benefits to me.” “I had 3 invoices that I had questions on and Tory actually called each one of the providers to see why they were still billing me. She went above and beyond. I have worked for Verizon for 30 years and never had such a wonderful experience in customer service. I wish I had a roomful of Tory's to work with.” |